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CT- Director of Medicaid, Medical Operations and Health Services

  • 1.  CT- Director of Medicaid, Medical Operations and Health Services

    Posted 09-15-2021 03:22 PM


    The State of Connecticut Department of Social Services (DSS) is seeking a results oriented leader to join us as Director of Medicaid, Medical Operations and Health Services (Social Services Director Of Medical Care Administration) to lead all aspects of the Medicaid program.

    About Us

    We deliver and fund a wide range of programs and services as Connecticut's multi-faceted health and human services agency. DSS serves about 1 million residents of all ages in all 169 Connecticut cities and towns. We support the basic needs of children, families, older and other adults, including persons with disabilities. Services are delivered through 12 field offices, central administration, online and phone access options. Follow us on twitter@ctdss  and see what we are all about!

    Your Role

    The Director is responsible for the day-to-day operations of the Division of Health Services. You will provide oversight of administration, policy, regulations and operation of the Medical Assistance Programs including pharmacy, Medicaid, Children's Health Insurance Program (Husky B), and Money Follows the Person Program. Coordinating Husky Health's portfolio of services to include medical, behavioral health, dental and non-emergency medical transportation (NEMT) to over 800,000 recipients. Leading a staff of approximately 160.

    As Director, you will interact with the Office of the Governor, Office of Policy and Management, federal government, Medicaid Administration and Policy Oversight Committee as well as being a senior advisor to the Commissioner on all health related matters.

    This is a full-time, 40 hours per week, Monday - Friday position, located at DSS Central Office in Hartford, CT. We offer a competitive benefits package; excellent health care; generous leave policies; a retirement plan; a deferred compensation program; and more.

    Location: Hartford, CT

    Date Opened: 9/15/2021 12:00:00 AM

    Salary: $133,063 - $180,491/year

    Job Type: Open to the Public

    Close Date: 10/6/2021 11:59:00 PM

    Why Our State

    We are passionate about helping advance Connecticut into the future. Every single day is an opportunity to positively impact the lives of Connecticut citizens. Our employees:
    • Serve the public through meaningful work
    • Seek limitless opportunities to grow
    • Enjoy a work/life balance
    • Are interested in diversity and fresh perspectives
    There are so many things to love about living, working, and playing in our state including these Key Facts and Figures:
    • #3 in the U.S. for employees with advanced degrees
    • #4 in private R&D investments
    • #5 in the country for quality of K-12 education
    • #5 for quality of life in the U.S.
    • 2,000 miles of hiking/bike paths
    • 332 miles of scenic coastline
    • 20 world-class art museums
    • Five Tony-Award winning regional theatres
    If this job is a match for your background, we invite you to read the criteria below encourage you to detail your related experience on the application!


    The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
    Please note that DSS takes part in the E-Verify system, which is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States.
    Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.

    Note:  At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position.  These documents may include:  a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.  Applicants must meet the minimum qualifications as indicated to apply for this position. 

    This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board  (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam. 

    Should you have any questions pertaining to this recruitment, please contact Elizabeth Weston at Elizabeth.Weston@ct.gov.

    All State employees shall follow the guidelines as listed in Executive Orders  13F (3a) and 13G (3a) .


    In the Department of Social Services, this class is accountable for directing the medical care program.


    Directs the staff and operation of the unit; coordinates, plans and manages unit activities; formulates program goals and objectives; develops or assists in development of related policy; interprets and administers pertinent laws; evaluates staff; prepares or assists in preparation of unit budget; maintains contacts with individuals both within and outside of unit who might impact on program activities; negotiates agreements for medical care services with professional groups and service providers; performs related duties as required.


    Considerable knowledge of principles, methods, and procedures in medical care administration including planning, organizing, financing, evaluating and cost control; considerable knowledge of principles and practices of public welfare administration; considerable knowledge of federal and state medical care programs; knowledge of and ability to apply management principles and techniques; knowledge of relevant State and Federal laws, statutes and regulations; considerable interpersonal skills; considerable oral and written communication skills.


    Five (5) years' experience in an administrative capacity in the management of a large public health or medical insurance program.
    Note: Administrative capacity must have included personnel management responsibility for a large agency division with programmatic budget responsibility of at least $1,000,000.


    • Experience overseeing a state Medicaid program
    • Experience leading a large, diverse staff
    • Experience providing analysis and/or statutory interpretation on issues related to health care and health care policy
    • Experience representing an organization and conveying complex information in clear and concise terms to a range of internal and external audiences
    • Experience working with diverse populations
    • Experience presenting before legislative committees
    • Experience collaborating with internal and external stakeholders



    The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

    How to Apply If you're interested in joining public service at the State of Connecticut, we invite you to apply:
    1. Visit our Online Employment Center through JobAps: https://www.jobapscloud.com/CT/
    2. Create a Master Application
    3. Apply to job openings directly with your completed Master Application. (Please note: All application correspondence will happen via the email submitted on the application)

    Elizabeth Weston
    Leadership Associate
    State of Connecticut Department of Administrative Services

  • 2.  RE: CT- Director of Medicaid, Medical Operations and Health Services

    Posted 25 days ago
    Edited by Brukie Gashaw 25 days ago

    A Message from DSS Chief of Staff:

    The Director of Medicaid, Medical Operations and Health Services is a critical position in the administration of health and medical services to over 800,000 Connecticut residents.    The Director plays a pivotal role in addressing health care disparities in Connecticut.  As senior advisor to the commissioner of Social Services this individual will play an instrumental role in defining health policy and overseeing the implementation of various initiatives to improve the health and well-being of Ct residents.  The selected candidate will lead a dynamic group of highly skilled professionals who have created and continue to implement a health reform agenda with person-centered care and health equity at its foundation.  The leader in this role will develop collaborative relationships and partnerships to continue the success of the Connecticut Medicaid program.

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